Almere, April 16 2025 – Enreach, Europe’s leading provider of smart contact solutions, today announced the launch of Shomi, an AI-powered personal assistant designed to make business communications and collaboration more efficient. As part of the Enreach Contact unified communications solution, Shomi is an intelligent everyday companion that helps to optimise reachability, streamline workflows and manage calls, voicemails and daily tasks – empowering users with more time to focus on what really matters.
Almere, April 16 2025 – Enreach, Europe leading provider of smart contact solutions, today announced the launch of Shomi, an AI-powered personal assistant designed to make business communications and collaboration more efficient. As part of the Enreach Contact unified communications solution, Shomi is an intelligent everyday companion that helps to optimise reachability, streamline workflows and manage calls, voicemails and daily tasks – empowering users with more time to focus on what really matters.
Built on Enreach's proprietary Conversational AI technology and deep understanding of the diverse needs of businesses across Europe, Shomi reflects the company's commitment to making advanced technology accessible to businesses of all sizes. It ensures that AI tools empower every user, not just those working for large enterprises. Shomi makes AI practical, intuitive, fun and accessible – even for small and medium-sized businesses.
A smarter way to work
Shomi is designed to help users stay focused and in control of their communications and workflows. It simplifies tasks that typically take time and effort, such as managing calls, summarising meetings or sharing notes.
Key capabilities of Enreach’s new AI assistant include:
Enreach is evolving Shomi into an even more intelligent AI assistant that proactively supports users in optimising their productivity. In future, Shomi’s smart and custom integration options into CRM systems, Microsoft Outlook and more will streamline daily work processes, enhance scheduling efficiency, and enable tailored solutions for specific needs, greater productivity and more personalised customer interactions.
Making AI accessible to everyone
“With Shomi, we are introducing an AI assistant that truly helps professionals work smarter, not harder. By reducing interruptions and speeding up the completion of time-consuming tasks, Shomi boosts productivity and efficiency, and ultimately improves the user experience,” says Koen van Geffen, CTO of Enreach. “We are redefining the role of AI in business communications, making it a practical, everyday helper rather than a complex technology, all in line with our commitment to democratising cutting-edge technology, so it benefits everyone.”
Shomi is part of Enreach Contact, Enreach’s user-friendly and highly scalable UCaaS solution that combines voice, chat, video, advanced call management and AI capabilities bundled with fixed and mobile connectivity. Enreach Contact addresses the digital transformation needs of businesses, making communications smoother, integration seamless, and remote work accessible for anyone.
Shomi is now available for Enreach Contact users in the Netherlands, Germany, Spain and Latvia.
Enreach, the European leader in telecommunications technology services, offers its customers and partners the Enreach Contact calling solution with new and enhanced features. The solution is already available in the Netherlands, Germany, Spain and Latvia, with plans to roll out the renewed solution in all European countries where Enreach is present by 2024.
Almere/Riga, September 27, 2022 – Enreach, the fast-growing European group providing converged contact solutions, backed by independent investment firm Waterland Private Equity, welcomes the Baltic cloud-based UC provider OSS Networks under the Enreach brand name. OSS Networks is the leading cloud communications market challenger in the Baltics, acquired by Enreach in September 2021. One year after joining the group, the rebrand represents a further step in the integration of OSS Networks with Enreach and underpins its leadership position in Europe.
Enreach, one of Europe’s fastest-growing unified communications (UC) companies providing innovative contact technology, has further expanded its footprint with the addition of OSS Networks, SIA (‘OSS Networks’). Already the preferred provider of cloud-based UC services in the Baltics, the Latvia-based company has more than doubled its revenues over the last three years.
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