Enreach Contact
A single workspace
for contact
The communication solution that turns
every contact into an experience!
The communication solution that turns every contact into an experience!
Happy customers and employees through Enreach Contact
With Enreach Contact, your customers can do business smartly. It is the all-in-one package that integrates all systems with each other so that not only employees can communicate better with each other, but also customers are helped faster. In addition, Enreach Contact can be completely customized to your wishes, so it always fits the situation and needs of the company.
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Enreach Contact includes:
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Fixed-mobile integration
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CRM integration
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Whatsapp & Social media
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Microsoft Teams integration
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Voicemail-to-text
WORK MORE EFFICIENTLY THROUGH MORE OVERVIEW
The smart integrations of this solution provide an overview of all communications that enter the company, via various channels. With the help of AI, such as a virtual assistant and chatbot, customers can be helped faster, regardless of the channel on which their message arrives. Customers can be routed to the right person if necessary, and receive clear communication such as automatic confirmations.
THE SMART INTEGRATIONS FROM ENREACH CONTACT:
Enreach Contact transforms the way your customers communicate and collaborate by streamlining processes and increasing efficiency. We do this through smart integrations with, among others:
- Telephony (landline and mobile)
- Almost all CRM systems
- Social media channels
- Microsoft Teams
Your Personal Assistant for Smarter Communication
Shomi is your personal assistant within Enreach Contact, designed to make communication effortless. It helps you manage calls, meetings, and voicemails with intelligent automation, ensuring you never miss important information.
Discover how Shomi can help you stay productive, reduce distractions, and stay in control of your daily interactions.
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ALL FEATURES FOR YOUR CUSTOMERS AT A GLANCE WITH ENREACH CONTACT
- Extensive softphone on laptop
- Fixed-mobile integration
- Full control over your accessibility and presence
- Same number on every device
- No extra costs for queues and menu options
- Linking multiple locations to 1 environment
- Virtual assistant
- Optimal range by calling over WiFi, 4G/5G or GSM network
- Integration options with any CRM
- Call from Microsoft Teams while retaining functionality Enreach Contact
- Switch devices during a call
- Speech to text features
- Receive voicemails as a message in Temas, WhatsApp or SMS
- Smart IVRs
- Two mobile networks for full coverage
Apply for a free consultation
Every feature you could possibly need, complete flexibility in how you work, cost efficiencies, totally scalable. Want to learn more?
PRODUCTS THAT WORK WONDERS
