Power Dialer
Power Dialer automatically calls leads one by one, removing the need for manual dialling. Agents can move directly to the next call and maintain momentum throughout the working day.
Call center software for effective outbound calling
Enreach Outbound is cloud-based call center software that helps teams reduce manual work, focus on quality conversations, and stay in control of every campaign.
✓ Reduce manual dialing and agent wait time between calls
✓ Prioritise and distribute leads automatically
✓ Monitor campaign, team and agent performance in real time
✓ Connect with your CRM and business systems
PROVEN TO DRIVE PERFORMANCE
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3 x more conversions
"Within three months, conversion of leads coming from our website forms increased by 157%"
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2 x more calls
"Our team doubled their daily outreach calling and this led to a huge lift in performance"
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20 % time saving
"Sales consultants started spending more time selling and much less on manual tasks"
Intelligent dialers for modern call centers
Enreach Outbound dialers support both structured high-volume contact center campaigns, and calls that require more preparation and personal follow-up.
Predictive Dialer
Predictive Dialer uses advanced algorithms to predict the right number of dials to match agent availability. This reduces downtime and increases contact rates for stronger results across your team.
Click to Dial
Click-to-Dial allows an agent to start a call directly from their browser with one click. Click-to-Dial saves time on one-to-one and follow-up calls, when personal connection matters.
Basket Dialer
Group selected leads into structured work baskets for agents to process. This makes it easier to work systematically through priority leads, callbacks and follow-up activities.
TRUSTED BY MORE THAN 1000+ TEAMS WORLDWIDE
Contact center software with smarter features
Discover the contact center software that delivers visible value and turns great outbound sales strategies into real results.
Dialer software
Match dialer modes to different campaign volumes and lead types
Reduce time between calls to keep agents productive
Automate calling so agents focus on quality conversations
Blended calling
Manage inbound and outbound calls in one interface
Route incoming calls to available agents
Keep teams productive as calling volumes and priorities change
Campaign management
Create and manage structured campaigns that convert
Upload, segment and prioritise lead lists
Distribute leads automatically to the right agents
Sales tools
Manage the sales journey from first contact to signed agreement
Ensure GDPR follow-up with email and SMS
Book appointments with integrated calendar tools
AI conversation analysis
Analyse outbound conversations at scale
Improve coaching and quality assurance
Identify winning sales drivers and objection handling techniques
Agent enablement
Speed-up onboarding and simplify on-the-job training
Monitor calls and support agents in real time
Coach more effectively using real conversations
Reporting to optimise every call center campaign
Understand how your campaigns, leads and teams are performing. From live dashboards to detailed KPI reports, use insight to refine performance and scale call center operations.
- Monitor campaigns and agent activity in real-time dashboards
- Use ready-made reports or create reports around your own requirements
- Share reports or schedule them for automatic distribution
- Display selected KPIs on live scoreboards
- Compare performance across campaigns, teams and reporting periods
Built for European data security and GDPR
As cloud contact center software, Enreach Outbound includes functionality that supports responsible data handling and GDPR-compliant working practices.
Manage access, document system activity and handle contact preferences directly within the platform.
- User roles and access permissions
- Access logs and change histories
- Do-not-call functionality
- Data anonymisation and deletion
- Two-factor authentication and IP restrictions
- Verified against ISAE 3402 and ISAE 3000 standards
Use AI to improve contact center conversations
Smart Talk Insights analyses conversations at scale, making it easier to understand what is happening across your outbound calls.
Managers can use conversation analysis to support coaching, quality assurance and understand what drives results.
Improve call quality and compliance
Monitor calls at scale to ensure agents follow regulatory requirements and internal processes with confidence. AI analysis can detect key phrases, commitments and behaviours, helping you identify risks early and maintain consistent standards across teams.
Support agent coaching and onboarding
Use real conversations and objective insights from AI analysis to guide one-to-one coaching sessions or support self-development. With automated feedback and prompts, you can build a more confident, skilled team who deliver better customer experiences.
Generate sales and marketing insights
Analyse calls automatically to identify insights into customer behaviour and purchasing patterns that would otherwise remain hidden. Conversation analysis highlights what top performers do differently and which approaches lead to better outcomes, so you can scale them across your team.
What our customers say
CEO, Markman Telemarketing
“Enreach Outbound allows us to build HubSpot omni‑channel campaigns that include telemarketing as part of a connected marketing journey.”
Director, 5R People
“Enreach Outbound enables a smooth and highly organised distribution of leads to teams and individual employees.”
B2C Commercial Chief, JFM
“We’ve used Outbound to support our telemarketing processes for many years to help us achieve our sales targets in a very competitive environment."
For contact center teams who love to talk
Enreach Outbound supports sales and contact center teams whose main objective is to enhance the performance of outbound calling campaigns.
- Telemarketing agencies
- Internal outbound sales teams
- Appointment-setting teams
- B2B lead-generation operations
- Customer-retention teams
- Membership organisations
- Fundraising and nonprofit organisations
- Market-research teams
- Proactive customer service
- Media and subscription businesses
- Financial services, insurance and utilities
- Contact center service providers
Get call center software in 4 easy steps
Step 1: Tell us what you need
Complete the form with some information about your team, campaigns and the contact center software you currently use.
Step 2: Consultation
We discuss your objectives, working processes and technical requirements and identify the most appropriate setup.
Step 3: Setup and configuration
The platform is configured around your campaigns, users, data and relevant integrations. Your team receives the necessary onboarding and training.
Step 4: Go-Live and support
Once the setup is ready, we help your team get started. You then receive the level of ongoing support included in your selected package.
READY TO BOOST YOUR CONTACT CENTER OPERATION?