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SMBs grow by building trust and meaningful human connections. Staying close to their customers is what drives their business. But in today’s always-on economy, customers expect fast, personalised service across channels. That puts pressure on processes and productivity of small and mid-size businesses. When every message or call demands your attention, it is neither time nor cost efficient. Human interaction can become an obstacle to your business success, and that’s not smart.
As Europe’s leading provider of contact solutions, we offer a smarter way to focus on what matters most for your business success.
Smart Contact means taking care of customer interactions simply, efficiently and reliably. It streamlines and automates routine tasks, making them more cost-efficient and freeing up your time, so you can focus on the meaningful conversations that drive your business.
That is why we combine voice, chat, collaboration and AI into one seamless experience -with solutions that are affordable, accessible and easy to use for SMBs.
Unlike the enterprise tools most providers focus on, our solutions are locally built with SMBs in mind. With long-term and deep experience across European markets, we understand your needs and put AI-powered communication tools within reach of your business.
Thanks to our direct access to the phone network, we integrate all communications tools into voice, the most natural way of communicating and the SMBs' preferred channel, for a seamless experience across any device.
‘We provide our customers with smart contact solutions, because when technology takes care of the routine, you can bring the magic back to the moments that matter.’
You may have noticed that Enreach increasingly uses the term ‘contact’, rather than talking about unified communications (UC) or UCaaS. There is a good reason for this shift in our focus: we believe ‘contact’ more accurately describes how people communicate, collaborate and work these days. Plus, it fits in with our vision to enable more meaningful human connections, whether ad-hoc or planned, without digital or physical barriers.
Smart Contact is the future and it is already here. Want to learn to learn more? Let's have a chat together so we can further discuss your needs - we love to meet exciting, new people.
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