Stay connected with your colleagues and clients with our teleworking solutions

CONTINUE TO WORK AS IF YOU WERE IN THE OFFICE DURING THE COVID-19 PANDEMIC

As many businesses transition to remote work, Enreach is doing everything we can to keep you and your customers connected during the COVID-19 pandemic.

Read the information below to learn how to optimize existing systems for remote working and how to add collaboration capabilities to your UC solution, and attend our virtual events to learn more about how we can help you and your clients with our teleworking solutions.

NO NEED TO HAVE AN OFFICE PHONE AT HOME THANKS TO OUR SOFTPHONE

Not all teleworking solutions can be equipped with business desk phones. Fortunately, thanks to our softphone, you can benefit from all the functions of a desk phone. This allows you to answer calls and make and transfer calls from your office.

The use of a softphone offers a wide range of new possibilities as it is integrated into our myIstra client self-care available as a white label:

Checking the status of colleagues
Managing your presence
Defining your redirection rules
Sending instant messages to your colleagues
(Video)conferencing options

GUARANTEE THE CONTINUITY OF YOUR ACTIVITY FROM YOUR SMARTPHONE THANKS TO OUR MOBILE APPLICATION

Our white label MOBiiS mobile app allows you to access all your business communications from your smartphone. Use a softphone to transfer calls, view the status of your colleagues and send instant messages to them with ease.

But we go beyond standard UC and telephony features. Thanks to MOBiiS, you can for example:

Manage your presence
Set redirection rules
Log in/out of ACD groups
Access video collaboration options
Select your caller ID (number presented)

KEEP YOUR PROFESSIONAL NUMBERS WHILE TELEWORKING WITH OUR COMPLETE CME SOLUTION

Your teleworking employees do not need to use their personal mobile numbers when contacting colleagues or customers.

Thanks to our complete landline-mobile convergence solution, you can now transfer your professional landline numbers, your personal and group extensions as well as your mobile numbers to your employees' smartphones.

Your smartphone thus becomes your company's remote terminal.

FAR BUT CLOSE THANKS TO OUR VIDEO CONFERENCE TOOLS

We offer flexible online collaboration solutions powered by the best technology on the market. Physical meetings thus become superfluous.

Explore our video collaboration options by clicking the link.

KEEP YOUR CUSTOMER SERVICE AT A HIGH LEVEL WITH OUR CALL CENTER AND CRM INTEGRATION

Remotely access all your call center features via our myIstra portal and continue to offer the services your customers are accustomed to.

With the systematic call recording feature, the supervisor can continue to remotely monitor calls made and received.

Integrate your CRM system with our myIstra portal so you never miss a call or waste your valuable time.

RELIABILITY WORTHY OF A PROFESSIONAL ENVIRONMENT THANKS TO CERTIFIED EQUIPMENT

We recommend that you offer your customers equipment that is certified and compatible with the telephony solution they use, whether landlines or headsets.

Enreach offers a wide selection of interoperable hardware.

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