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Trunks are the telephone lines entering the service provider's PBX (private branch exchange). This distinguishes between these incoming lines and the internal lines connecting the PBX to individual telephones. Since there are generally fewer trunks than internal lines in an office, trunking helps reduce costs. Trunks transmit voice and data in different formats such as analog, T1, E1, ISDN or PRI formats.
With our PBX Trunking solution, service providers can offer UC services to businesses with on-premises IP PBXs.
By connecting our PBX Trunking solution to an existing PBX, businesses can use VoIP for all their local and long distance calls.
Enreach SIP Trunking is a high-performance integration platform designed exclusively for the service provider channel. It is not just a basic connectivity service; it is a strategic tool that enables our partners—including carriers, MSPs, and integrators—to aggregate their SIP trunks and, most importantly, to offer modern Unified Communications (UC) services to their business customers who have existing on-premises IP PBX systems.
The core business advantage is increased profitability and operational efficiency. Our platform allows you to:
Reduce Operational Costs: By combining your customers' voice and data traffic onto a single line, you simplify network management and lower overhead.
Protect Your Margins: Our solution enables you to pool telephone lines for greater cost efficiency and supports a "Bring Your Own Carrier" (BYOC) model, giving you the flexibility to maintain your preferred carrier relationships and control your costs.
Focus on Growth: By providing a reliable, scalable, and easy-to-manage platform, we free up your resources so you can focus on sales efforts and acquiring new customers, rather than on complex infrastructure management.
We understand that reliability is paramount. Our SIP Trunking platform is built to ensure uninterrupted communications for your customers through several key features:
PBX Redundancy: The service includes a hosted PBX redundancy solution that acts as a failover, significantly reducing the risk of business interruptions due to on-premises equipment failure.
Automatic Call Redirection: If a customer's primary PBX becomes inaccessible for any reason, incoming calls are automatically and seamlessly redirected to predefined alternative numbers, ensuring they never miss a critical call.
Robust Security: We employ advanced security measures, including TLS encryption for signaling and SRTP for media streams, protected by Session Border Controllers (SBCs) to safeguard against modern threats.
This is the core of our strategic vision. Enreach SIP Trunks are more than just a replacement for traditional PRI lines; they are a gateway to upselling a rich portfolio of high-value UC services. You can seamlessly enhance your customers' existing PBX with:
Advanced IVR: Integrate with Enreach's powerful IVR platform to create sophisticated and professional automated reception services.
Systematic Call Recording: Offer a fully integrated, systematic call recording solution for compliance, training, or quality assurance purposes.
Enhanced Mobility: Add a mobile phone to a user's PBX extension, allowing calls to be received simultaneously on both their desk phone and mobile device, enabling true Fixed-Mobile Convergence.
Our platform is designed for broad compatibility and seamless integration. It supports virtually any IP-enabled PBX, including modern enterprise solutions from vendors like Avaya, Cisco, and Mitel, as well as legacy systems.
Strategically, our SIP Trunking service is a key component of the wider Enreach ecosystem. It can be offered as a standalone solution or serve as the foundation for a future migration to our full cloud communication platforms, Enreach UP and EUPCloud. This provides a clear and logical upgrade path for your customers as their needs evolve.
We are committed to a true partnership model. When you work with Enreach, you are not just a reseller; you are our partner. We provide:
24/7 Expert Support: Our team of telecom experts is available around the clock to assist you and your team throughout the deployment and operational phases.
Dedicated Partner Portals: You gain access to our comprehensive partner portals for all relevant documentation, resources, and ticket management.
A Commitment to Your Brand: Our philosophy is "You will be our partner, not our agent." We provide the technology in full white-label, ensuring you maintain full ownership of your brand and your customer relationships.