Sophia Antipolis, France, 13 March 2025 – Enreach for Service Providers, one of the leading European providers of smart contact solutions (UCaaS and customer interactions) and a pioneer of the mobile-first approach, announces the immediate availability of the new version of its intelligent mobile assistant, MOBiiS 2.0.
A state-of-the-art application for seamless collaboration in any situation
Powered by Enreach UP, the MOBiiS app helps business end-users enhance communication and boost productivity. It facilitates all types of professional interactions—fixed, mobile, or converged—and is available on Android and iOS. In converged mode, it enriches and complements the B2B capabilities of the smartphone, in addition to the core network convergence offered by the Enreach UP platform. The application can also be provided as a white-label solution, allowing service providers to market it under their own brand.
MOBiiS 2.0 fully interacts with embedded Bluetooth devices and headsets, enabling call control via buttons for actions such as answering, muting, and unmuting. The app also allows users to add various widgets to the home screen, including presence indicators, CLI switching, and login/logout options for ACD groups, in line with the trend toward personalised usage.
A 2.0 version offering even more features designed to enhance user experience, streamline productivity, and improve workplace efficiency
MOBiiS 2.0, available with Enreach UP 10.2.40GA, EUP1.5GA, and EUP2.0, offers numerous new features including access to a modern and customizable homepage, an enhanced softphone with VoIP call quality statistics, multi-SIM or eSIM support, integration of converged contacts, access to visual voicemail with AI-powered notes and transcriptions, real-time unified presence and activity management, and smart caller identification.
Jean-François Catz, Director of Innovation at Enreach for Service Providers, stated: "At the heart of our Mobile-First approach, MOBiiS 2.0 is an innovative solution that enables users to fully embrace next-generation communication and interactions. With its unique user-friendly design, it puts simplicity, working comfort and productivity at the heart of every employee's working environment, allowing seamless communication and interactions in any situation by relying on high value-added features".
About Enreach for Service Providers
Enreach for Services Providers is a European leader in converged contact solutions. Our mission is to create customisable mobile-first contact solutions, enabling our partners to thrive and users to transform their interactions. Our platform “Enreach UP” enables service providers and integrators to deliver their business customers with value-added services, including FMC, video collaboration, messaging, inbound/outbound call centre functionality and conversational bots, seamlessly integrated with mobile services, Microsoft Teams, CRM and ERP systems. Our customisable-by-design platform "Enreach UP" enables full white-labelling, personalised user experience, BYOx enablement (Carrier, OSS/BSS/mobile), APIs for integration, automation & AI as well as multiple deployment options including PaaS. Enreach group operates in over 27 countries and counts more than 1,000 employees. For more information visit: https://enreach.com/sp/
Contacts presse
Myntic-PR
Franck Tupinier
ftupinier@myntic-pr.com
Tel : +33 6 74 68 37 93
Enreach for Service Providers
Karine Merouze
Marketing & Communication Lead
karine.merouze@enreach.com
Tel: +33 6 87 46 61 14
