Expert Blogs

In the past, resellers have encountered restrictions with UCaaS offerings, which Centile sees as a crucial roadblock for resellers that leads to limitations. As a result, they aim to turn resellers into service providers, and in doing so, Centile’s UCaaS offering is simple to differentiate, especially amongst a sea of solutions that for the most part appear the same.

The UC market at large now faces a new personality which could hardly be more different from the familiar user profile. Although wildly dissimilar, they are tipped by Paul Taylor, Sales and Marketing Director Voiceflex, as the driving force behind a developing UCaaS market upsurge.

With their “Channel UC” solution and UCaaS platform, Eclipse (powered by Centile Telecom Applications), Mia Distribution hopes to deliver robust and world-renowned communication solutions.

he believes employers do not want to lose control of features like staff reporting, adding new Collab channels that support video conferencing, chat, and email – all capabilities with Centile ISTRA, which is available in two versions. ISTRA Collab Business is a webRTC with a max of five users and ISTRA Collab Enterprise is powered by Zoom and enables up to 300 users.

As it stands, most service providers manage mobile calls via traditional cellular network routing, which lacks the control inherent to some modern Unified Communications platforms. When a user dials from their SIM, including calls to a UC platform, it is generally cumbersome and often requires user intervention.

The team from Centile join us for this video, filmed at UC EXPO, to discuss its latest announcements. UC Today were media partners for UC EXPO 2019, the UK's biggest communication and customer experience focused event, to bring you interviews with all the industry's biggest names.