Expert Blogs

Digital Transformation has always been inevitable, but it’s happened at rapid-speed over the past few months. Today, millions of knowledge workers across the globe know a new reality, their work environment which is their home. “As European countries start to see lockdown measures lessened, the noise we’re hearing across the region is ‘work from home,’ but ‘working from home’ is only one option. You can work from anywhere, and that’s been the case for a while now,” Centile UK Director, Justin Hamilton-Martin, told me during a recent interview.

Centile’s one of the numerous organizations responding to COVID-19 pandemic seeking to relieve the burden felt by the service providers and the countless contact centers the French UC company powers. While a portion of Centile users have some work-from-home experience, many of them have no such experience predating COVID-19.

Despite video conferencing technologies being widely available and affordable for years, the vast majority of businesses are still mainly depending on just audio, whether through traditional PBX or more IP-based solutions. However, audio does not give the millions of people now working remotely the visual stimulation that they are used to when working in an office alongside colleagues.

Justin Hamilton-Martin, Director at Centile – part of Enreach, about the uptake of collaboration technologies within their customer base.

UC Today was the official media partner at the 2020 Cloud Comms Summit in London. Rob Scott met with Bertrand Pourcelot, Centile MD / Enreach Head of International Sales & Marketing, to hear more about their latest company news.

UC Today was the official media partner at the 2020 Cloud Comms Summit in London. Rob Scott met with Enreach CEO, Stijn Nijhuis, to talk about the group’s 2020 strategy for further European expansion and market success.